The customer is a prominent multi-disciplinary university in India, with over 10,000 students graduating each year. Each graduate receives original academic documents, such as degrees and marksheets, which are essential for pursuing higher education or job opportunities, both within India and internationally. However, many institutions do not accept photocopies, requiring students to repeatedly present original documents for verification. This not only increases the risk of document damage or loss but also creates unnecessary delays. For students applying abroad, the challenge becomes even more complex. Foreign universities often lack a reliable way to verify Indian academic credentials, leading to prolonged verification timelines and uncertainty. The university’s existing manual verification process was slow, expensive, and prone to human error, affecting student experiences, operational efficiency, and the institution’s overall reputation. The university sought a solution to streamline the verification process by providing digital versions of their degrees, result sheets, and other academic credentials.